Expert technical support for every version of PowerBuilder, including the legacy Sybase and SAP-era systems other suppliers have walked away from.
Request a free technical review +44 (0)1293 562730Powersoft are the one stop shop for PowerBuilder support. We have options to meet everyone's needs — whether you are on the latest Appeon release or running something that shipped before the iPhone existed.
We see support as the most important service we offer, and our customers will testify to the quality of the support we give. Support is fully customized to your application and can range from full 1st level support through to 3rd level support as and when it is needed.
Before you commit to anything, we will carry out a free analysis of your application and advise you on the best way forward — including telling you if the answer is to do nothing for now.
Appeon PowerBuilder is the only fully supported version of PowerBuilder that is available. If you want bug fixes and new versions then this is the way forward.
To benefit from the newer versions you will need to migrate your source code. Depending on the version you are on today, that could be anything from a quick, no-hassle upgrade to a larger project involving some refactoring. We help you make that judgment with a free analysis of your applications.
Versions supported
PB2017 PB2017r2 PB2017r3 (LTS) PB2019r3 (LTS) PB2022R3 (LTS) PB2025
If you are happy with the version of PowerBuilder you are currently using but need technical support to get around any issue that arises, we can give you that support too.
Our technical support gives you the peace of mind that if you hit a problem in production or development, we will apply our expertise to find you a workaround or a solution. We cannot issue bug fixes or updates for older versions of PowerBuilder, but we can support you.
Versions supported
6.0 6.5 7.0 7.5 8.0 8.5 9.0 9.5 10.0 10.5 11.0 11.5 12.0 12.5 12.6 EAServer 5 & 6
Running a version that is not listed here? Contact us and we will prepare a proposal for you.
In urgent cases we can provide rapid assistance. For certain issues we have delivered fixes on a no-win-no-fee basis — that is how our relationship with Teachers Assurance started. They brought us in to resolve a migration issue another supplier had left behind, for a small fixed price with no commercial risk. Teachers Assurance, now part of LV=, are still supported by Powersoft today.
Powersoft is based in the United Kingdom. Our working day covers the US East Coast morning, which is when the majority of support calls, planning sessions and screen shares happen in practice.
Cover outside those hours is arranged explicitly as part of your support agreement rather than quietly assumed. If you need something specific for a month-end run or a cutover weekend, say so and we will price it properly.
Many organizations come to us after losing internal PowerBuilder expertise, often to retirement. We take on the application, document what matters, and give you continuity — a team rather than a single point of failure.
Tell us the PowerBuilder version you are on, the database behind it and what is worrying you. We will come back with an honest assessment of your options — including whether you need to do anything at all. Initial application analysis is free of charge.
Telephone: +44 (0)1293 562730
