Frequently Asked Questions

Straight answers about PowerBuilder support, legacy assistance, migration options and how we work with US clients.

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40 years
trading since 1986
Appeon-approved
consulting partner
PowerBuilder v4 → 2025
every version in between
US, Canada & Europe
clients worldwide

Clear answers to the questions US organizations ask us most often about PowerBuilder support, legacy assistance and migration options. If yours is not here, call us and ask.

Is PowerBuilder still supported?

Yes. PowerBuilder is actively developed by Appeon with regular releases, including long-term support releases. Appeon PowerBuilder is the only fully supported version of PowerBuilder available, and it is where bug fixes and new features come from.

Do we have to rewrite our application?

In most cases, no. A full rewrite is costly and risky. If you have systems written in PowerBuilder you do not need to redevelop them. We can migrate you to a later version and then enhance the application to bring it up to date, which saves both time and money.

Do you support both Appeon PowerBuilder and older legacy versions?

Yes. We support all Appeon releases from PB2017 through PB2025, and legacy versions from PB6 through PB12.6, including EAServer 5 and 6. Legacy versions cannot receive new bug fixes from Appeon, but we provide workarounds, troubleshooting and long-term stability.

Do I need to migrate to Appeon PowerBuilder to receive support?

No. We can support your existing version. If you want access to new features, security updates and long-term product support, we can help you migrate to the latest Appeon release.

Can you help us decide whether a migration is necessary?

Yes. We offer a free analysis of your application to determine whether a migration is simple, complex or not required at all. This includes reviewing your code base, dependencies and platform requirements.

What happens if we hit a production issue on an older version of PowerBuilder?

We provide expert troubleshooting and workarounds even for unsupported versions. While we cannot issue new patches for legacy PowerBuilder, we can resolve issues, stabilize the system and keep your application running.

Do you offer emergency or no fix, no fee support?

Yes. In urgent cases we can provide rapid assistance. For certain issues, such as the Teachers Assurance project, we have successfully delivered fixes on a no-win-no-fee basis.

Can you support PowerBuilder applications integrated with older databases or platforms?

Yes. We have extensive experience with Oracle, SQL Server, SQL Anywhere and mixed estates. We also assist with platform upgrades such as Windows Server, Microsoft Office integration and database migrations.

Do you provide long-term support contracts?

Yes. We offer fully customized support ranging from 1st line to 3rd line assistance. Many customers rely on us for ongoing stability, risk reduction and operational continuity.

Can you help if our internal PowerBuilder developer has left?

Absolutely. Many organizations come to us after losing internal PowerBuilder expertise, often through retirement. We provide continuity, knowledge transfer and long-term support to keep your systems running smoothly.

Do you support PowerBuilder applications deployed with EAServer?

Yes. We support EAServer 5 and 6 environments and have successfully migrated large EAServer estates to modern platforms.

Can you add modern features to an old application?

Yes. We deliver user interface modernization, multi-lingual support, API enablement and cloud deployment through Appeon PowerServer, while keeping the business logic that already works.

Are you based in the United States?

No. Powersoft is a UK company, based in West Sussex, England, and we have no US office. We work with US clients remotely, which is how PowerBuilder work is done in practice: source control, screen shares, test environments and controlled cutovers. Our working day covers the US East Coast morning, and cover outside those hours is arranged as part of your support agreement.

How do your costs compare with hiring a PowerBuilder developer in the US?

PowerBuilder skills are scarce and expensive in the US market. We do not sell contractors by the day; we sell services, and development work is normally quoted as a fixed price against an agreed scope. Those quotations compare well against the cost of employing PowerBuilder developers in the United States, and you get a whole team behind the work rather than depending on one individual.

What is PowerServer, and do we need it?

PowerServer is Appeon's technology for turning an existing PowerBuilder application into an installable cloud application running on .NET Core, without rewriting it. Appeon states that it automatically converts almost every existing PowerBuilder feature, including the PFC framework. Whether you need it depends on what you are trying to achieve: remote access, cloud hosting, or removing direct database access from end users are the usual reasons. Our free analysis will tell you whether your application is a good candidate.

Do you charge by the day or by the project?

We sell services rather than contractors. Development and migration work is normally quoted as a fixed price against an agreed scope, with phases, milestones, acceptance criteria and contingency defined up front, so the budget is agreed before work begins. Ongoing support is covered by a support agreement.

Do you work with customers outside the UK?

Yes. We support customers across the United States, Canada, the United Kingdom, Europe, New Zealand, South Africa and the Middle East.

How does a project usually start?

With a conversation and a free analysis of your application. From there we produce a full project plan and a fixed-cost proposal that defines phases, milestones, acceptance criteria and contingency measures, so you know the budget before work begins.

Talk to a PowerBuilder specialist

Tell us the PowerBuilder version you are on, the database behind it and what is worrying you. We will come back with an honest assessment of your options — including whether you need to do anything at all. Initial application analysis is free of charge.

Telephone: +44 (0)1293 562730

Email: sales@powersoft-services.co.uk

Appeon PowerBuilder approved consulting partner